Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services we invite you to have a conversation with one of our expert Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

FedEx® Shipping

FedEx® Shipping

Blue Nile offers FedEx® International Priority shipping on every order.

Canadian Diamonds

Canadian Diamonds

We are pleased to offer a wide range of high-quality, certified natural diamonds from Canadian sources.

30-Day Return Policy

30-Day Return Policy

We offer a 30-day return policy on every item to ensure that you are absolutely satisfied with your Blue Nile experience.

Fancy Colour Diamonds

Fancy Colour Diamonds

Blue Nile offers an exclusive collection of rare fancy colour diamonds, including extremely rare diamonds in red and pink hues.

Free Gift Packaging

Free Gift Packaging

All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.

Laser Inscriptions

Laser Inscriptions

All of our Blue Nile Signature Collection diamonds are laser inscribed. If you find a diamond that is not inscribed, we will inscribe it for you.

Professional Jewellery Appraisals

Professional Jewellery Appraisals

Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery™ items, as well as select diamond, pearl, and gemstone jewellery items.

View Your Diamond Before It Is Set

View Your Diamond Before It Is Set

We encourage you to view your diamond before it is set. Upon receipt, inspect your diamond, then send it back to Blue Nile and we will create your custom ring.

Insurance

Insurance

Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.

Cleaning and Servicing Your Ring

Cleaning and Servicing Your Ring

We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.

Ring Sizing

Ring Sizing

Blue Nile offers complimentary ring resizing during the first year. Simply contact us to arrange your free ring resizing.

Sweepstakes

Sweepstakes

Enter our exclusive Sweepstakes for your chance to win a Signature Round diamond from Blue Nile.

Product Warranty

Product Warranty

We stand behind the quality of our products. If you have any concerns, please contact us.

International Orders

International Orders

Blue Nile is proud to offer our Build Your Own Diamond Jewellery™ and our loose diamond collection to customers in many other countries around the world.

Personal Shopper Special Orders and Custom Jewellery

Special Orders and Custom Jewellery

Blue Nile’s Personal Shopping Consultants offer expert guidance to help you find the perfect gift. Call 888-565-7609 for this complimentary service.