Services

Founded in 1999, Blue Nile has grown to become the largest online retailer of certified diamonds and fine jewellery by offering our customers an unparalleled level of service.

FedEx® Shipping

Blue Nile offers FedEx® International Priority shipping on every order.
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30-Day Return Policy

We offer a 30-day return policy on every item.
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Free Gift Packaging

All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
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Professional Jewellery Appraisals

Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery™ items, as well as select diamond, pearl, and gemstone jewellery items.
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Insurance

Your Blue Nile purchase is covered by our insurance from the time it leaves Blue Nile until the moment you receive your product. Learn how to continue this protection once your purchase is in your hands.
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Ring Sizing

If your Blue Nile ring does not fit, we will resize it free of charge. Please contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609 to coordinate. Follow our return process for instructions.
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Product Warranty

We stand behind the quality of our products. If you have a concern with one of our products, please contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609 and we will work to resolve it.

Order and Shipping Policies

Please refer to our Order and Shipping Policies for information on shipping and ordering products from Blue Nile, including information on payment methods, returns, order status, and taxes.
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Personal Shopper
Special Orders and Custom Jewellery

Blue Nile offers expert Personal Shopping Consultants to help you find the perfect gift. Whatever your preference or budget, we can help you customize the perfect engagement ring, locate a specific diamond, or find that one-of-a kind gift. To take advantage of this complimentary service, simply call 888-565-7609.
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Canadian Diamonds

We are pleased to provide a range of high-quality diamonds from Canadian sources.
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Fancy Colour Diamonds

Blue Nile offers an exclusive collection of rare fancy colour diamonds, including extremely rare diamonds in red and pink hues.
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Laser Inscriptions

Many of our diamonds, such as those in our Blue Nile Signature Collection, are laser inscribed. If you find a diamond you would like to purchase that is not laser inscribed, and you would like to have the diamond laser inscribed, please contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

View Your Diamond Before It Is Set

If you prefer, you can view your diamond before it is set. Once you purchase and receive your Blue Nile diamond, send it back to us and we will create your custom ring for you. We'll pay the shipping charges for delivery of your diamond, and your finished ring. For purchases outside of the United States, please contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

Sale of Settings Without Centre Diamonds

If you would like to purchase a setting without a centre diamond, simply contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

Cleaning and Servicing Your Ring

We recommend that you have your ring cleaned and polished and that you have the prongs on your diamond ring checked every six months. These services are complimentary at Blue Nile. Please contact one of our Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

International Orders

Blue Nile is proud to offer our Build Your Own Diamond Jewellery™ and our entire loose diamond selection to customers in many other countries around the world.
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Sweepstakes

Enter our sweepstakes to win a Signature Round diamond.
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