Customer Letters
Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.
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Customer service second to none!!!! My wife preferred her pendant mounted differently. One question, to one person and this was completed with no delay in the order or hassle!!!!
David, Medway MA – February 2010
"Beautiful ring"
This ring is beautiful, I can't tell you how many compliments I get on it. The diamond is so sparkly and the setting is delicate and unique. Blue Nile has the BEST customer service and high quality diamonds and jewelry. I tell everyone I know about Blue Nile. Shop around and you will know that you cannot get such high quality diamonds in chain stores for Blue Nile prices.
Sonya, BRADLEY ME – February 2010
As a military member overseas, this was the absolute best opportunity for me to shop for exeactly what i wanted. The selections is astounding, superior quality backed by complete certification paperwork on diamonds, and quick turn around on custom orders. I wont shop anywhere else.
Todd, Guthrie OK – February 2010
She got more than she ever expected.
I was extremely skeptical of making this purchase online without seeing the ring in person, or even a picture! I spent months researching diamonds and looking at diamonds in stores and nothing can compare with the value Blue Nile offers. Based on what I had learned I knew the diamond I purchased would be very nice, but it was outstanding. I couldn't have asked for anything more and I stayed within my budget!! She couldn't believe how nice, and big, her ring was and wouldn't want anything else. I never spoke on the phone with anyone because I knew what I wanted but others say they are great. We will be purchasing our wedding bands from Blue Nile. If you want to get the most from your money do your research and then buy from Blue Nile.
Brandon, Madison WI – February 2010
She loves it!!!
The Diamond was more than what I had expected. I have used blue nile in the past for diamond stud earrings, and I was so impressed with the quality of the earrings, I was confident in Blue nile for something as big as an engagement ring. Blue nile allows you to have a tremendous selection process, a great feature that you can't get at "the jewelry store", I love the "I get to chose what I want without being rushed/bothered".
Anonymous – February 2010
Better than all local stores
I shopped all over to try and find an engagement ring locally. After going to EVERY store around, there was nothing that I liked. I found one on Blue Nile that was excellent, and a great price. I ended up with over 1.25 carat (total weight) for about the same I would have gotten a lower quality .7 carat locally. My fiance absolutely loves the ring and was impressed by the quality of it.
John, COMSTOCK PARK MI – February 2010
Excellent Choice!!!
With no experience whatsoever in engagement rings, I set to look for the best ring I could afford. I searched many, many, many stores, I also talked to several jewelers about what they could offer. My third option was Blue Nile. After reviewing all my options, I realized that the best quality:price:size ratio was offered by Blue Nile. I am more than satisfied with the ring I purchased and I encourage anyone who is in the same situation as me to take BN as their first option!!!!
Manuel, Mexico City Mexico – February 2010
Customer service and product quality beyond my expectations.
I've never experienced customer service like this in any retail transaction. Blue Nile experts made the most difficult purchase in my life a very informed, enjoyable and successful experience; resulting in a wedding set that when presented created a WOW factor beyond expectations. The engagement ring is of exceptional beauty and quality. The matching wedding ban not only compliments the ring but also completes the brilliant look, making the round 1.5 C center diamond "pop". Blue Nile….you’ve simply blown me away! You can expect my business in the future. You’ve earned it!
George, HIGHLAND MI – February 2010
She said yes.
I got what I was looking for -- the best engagement ring I could afford. As an engineer, I really appreciated having all the data available to me, and Blue Nile's educational material was a great help in making an informed decision about diamonds. Most importantly, she liked it too!
Anonymous – February 2010
She was floored by the beauty of the Ring
My wife and I were looking for a replacment ring becasue she lost hers awhile ago. I don't blame her because we have three little kids and they may have had something to do with the missing ring. Anyway, we had been looking for awhile and I saw Blue Nile on the Today Show or one like it. WIth my wifes Birthday coming up and I got deployed overseas for her birthday, I thought it was the prefect time. Blue Nile was the least expensive of all the retailors we looked at. While overseas I went on line and found an affordable diamond with the setting my wife liked and ordered it. It was the simlpest and easiest transaction I have ever made. When my wife received it she was floored. She was shaking and cried because it was so beautiful. She is constantly getting compliments. Thank you Blue Nile for making me look like a hero.
Harold, Stafford VA – February 2010
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